Frequently Asked Questions
Everything you need to know about our luxury fragrances.
Are your fragrances authentic?
Yes, WITR Perfume Store guarantees 100% authenticity for all our scents. We source our products directly from authorized distributors and the original fragrance houses.
How long does the shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.
Can I return a perfume if I don't like the scent?
We offer a 30-day return policy for unopened and unused products in their original packaging. For hygiene reasons, we cannot accept returns on bottles that have been sprayed or opened.
Do you offer samples or discovery sets?
Yes, we offer curated discovery sets and individual 2ml samples for most of our signature collection so you can find your perfect scent before committing to a full bottle.
How should I store my perfume to ensure it lasts?
To preserve the integrity of the fragrance, store your bottles in a cool, dark place away from direct sunlight and humidity, such as a bedroom drawer or cabinet.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.